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Store Policies

Your Statutory rights are not affected by any of the following store policies.

Ordering Online

Ordering Online with the Vanity Fair Print Company is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. Credit card payments are processed through Paypal

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order (only) or a personal cheque. Personal cheques will delay your order as we must wait for your funds to clear before we ship any merchandise.

Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal cheque. To order by cheque, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will provide a refund upon receipt of the returned goods. Customers must return the goods at their own expense using signed for delivery. All our items are shipped with a customer satisfaction promise and can be returned for a full refund excluding postage regardless of reason. All products to be returned must be carefully repackaged in their original packing and be despatched using signed for delivery at the customers expense

Delivery Information

Delivery charges are calculated on a per-product basis. Please make note of the delivery charges associated with each item.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone,fax,e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days).It will then be dealt with confidentially,and effectively.

Company Registration Information

Registred Office Address:

The Vanity Fair Print Company
Catherine Bailey T/A The Vanity fair Print Company, Creative Media Centre, Robertson Street
Hastings, East Sussex TN34 3HL
UK - England & Wales

Registered in England No.

Member of Federation of Small Business